FAQS
WHAT IS YOUR RETURN POLICY?
IF YOUR ORDER HAS AN ISSUE WITH IT, GIVE US AN EMAIL AT TOM.OBSIDIANHYDRA@OUTLOOK.COM AND WE'LL GET IT SORTED - WHETHER THAT'S A REFUND OR SENDING THE CORRECT CARDS.
HOW LONG DOES POSTAGE TAKE?
STANDARD POSTAGE IS ROYAL MAIL 2ND CLASS (2-4 BUSINESS DAYS), EXPRESS IS ROYAL MAIL SIGNED FOR 1ST CLASS (1-3 BUSINESS DAYS).
WHAT CONDITION ARE YOUR CARDS?
ALL CARDS ARE EXCELLENT OR ABOVE, UNLESS STATED. WE USE VERY STRICT GRADING, BASED AROUND THE CARDMARKET CONDITION SYSTEM.
DO YOU HAVE **X** IN STOCK?
IF IT'S NOT ON THE WEBSITE, THEN SADLY WE DON'T HAVE IT IN STOCK (YET)
DO YOU SHIP OUTSIDE THE UK?
NOT AT THE MOMENT - BUT KEEP AN EYE OUT AS WE MAY INCREASE OUR RANGE SOON!